DISASTER RECOVERY
CALIFORNIA FIRES
If your artwork was damaged or destroyed in the recent Los Angeles fires, we're here to help. We will replace paper prints at no cost to you. For metal and acrylic prints, we can offer replacements at our manufacturing cost (approximately 15% of retail price).
Please reach out to us to arrange your replacement print  
 whether you purchased directly from us or from other sellers like 1stDibs, Artsy, Artfinder or Saatchi Art.
Our hearts go out to everyone affected by the fires.
OTHER DISASTERS
In light of recent California wildfires and other natural disasters that have affected our collectors, we want to ensure you know about our disaster replacement policy. If your print of photograph by Alex Sher was destroyed in a documented disaster, we will do our best to assist you with replacement. To initiate this process, please provide:

1. Affidavit of loss including:
  • Description of the disaster
  • Your full name
  • The address where the print was destroyed
  • Year of purchase
  • Name of agent or venue where purchased
  • Written declaration of the print descruction
2. Photo proof of the print destruction - if possible.

For prints we can produce in-house, we will provide a replacement at no cost. For all other prints, we will offer replacements at our manufacturing cost. Please note that packaging and shipping fees will apply.

We value our collectors and are committed to supporting you during difficult times. If you have any questions about this policy, please contact our customer service  


This Policy is in effect as of January 7, 2025. We recommend regularly checking our site to review the current Return Policy and Terms of Use as well as any updates.